Rules Engine for Amazon Connect aims to deliver an engine sitting on top of Amazon Connect which has the capability to build a hyper-personalised IVR experience for customers.
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Mar 28, 2024 - JavaScript
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amazonconnect
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These tools will allow for the building of a fully customized and expandable customer experience for use with any Amazon Connect chat instance. All of the tools are built using Typescript, the client uses the AWS SDK for Javascript to connect to the instance, the component library builds upon Material UI components and uses React framework, and …
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May 16, 2022 - TypeScript
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