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Whois Address crashing System Informer #2089

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ToddIndry37 opened this issue Jun 8, 2024 · 9 comments
Open

Whois Address crashing System Informer #2089

ToddIndry37 opened this issue Jun 8, 2024 · 9 comments

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@ToddIndry37
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Brief description of your issue

When I check the Whois address under network tools in System Informer, after I type the website address, System Informer immediately crashed due to "Invalid access to the memory location".

Steps to reproduce (optional)

  1. Open System Informer (either run normally or run as administrator)
  2. Click Tools > Network Tools > Whois Address…
  3. Type any website you want to check
  4. Click OK or press Enter

Expected behavior (optional)

It should be showing the whois details on the window

Actual behavior (optional)

Crashed with error code 0xC0000005, invalid access to the memory location

image

And here is the dump for troubleshooting:
SystemInformer_DumpFile_FNRQRVBXORZRKZH.dmp

Environment (optional)

System Informer 3.1.7741 (25e6b31) Canary
Windows 11 23H2 (build 22631.3593)
@ToddIndry37 ToddIndry37 changed the title Whois Address crashing System Informer completely Whois Address crashing System Informer Jun 8, 2024
@dmex
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dmex commented Jun 8, 2024

The dialog is being destroyed before it's created:

image

dmex added a commit that referenced this issue Jun 8, 2024
@Almighty188

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@ToddIndry37
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Works fine for me in System Informer v3.1.7741 Canary

image

Well, for me, it crashed because of what @dmex says previously. I don't know why your System Informer worked fine when doing the exact same thing, but me it's not.

@ToddIndry37
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The dialog is being destroyed before it's created:

image

Ah I see. Glad that crash dump helps you.

@Almighty188
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Almighty188 commented Jun 11, 2024

Works fine for me in System Informer v3.1.7741 Canary
image

Well, for me, it crashed because of what @dmex says previously. I don't know why your System Informer worked fine when doing the exact same thing, but me it's not.

@ToddIndry37 - Yeah, I wonder why it works for me. But I am glad atleast @dmex acknowledged it's a problem as it might crash maybe under certain conditions that I haven't tried as I only tried once so it could crash in other instances. Probably your crash dump is what really help show what triggered the problem.

@ToddIndry37
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Works fine for me in System Informer v3.1.7741 Canary
image

Well, for me, it crashed because of what @dmex says previously. I don't know why your System Informer worked fine when doing the exact same thing, but me it's not.

@ToddIndry37 - Yeah, I wonder why it works for me. But I am glad atleast @dmex acknowledged it's a problem as it might crash maybe under certain conditions that I haven't tried as I only tried once so it could crash in other instances. Probably your crash dump is what really help show what triggered the problem.

Yeah hehe, exactly. Glad I did send the crash dump though, so it's easy to identify what's the issue. Also, you use Windows 11, right? Or 10? Mine is Windows 11 23H2.

@Almighty188
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Works fine for me in System Informer v3.1.7741 Canary
image

Well, for me, it crashed because of what @dmex says previously. I don't know why your System Informer worked fine when doing the exact same thing, but me it's not.

@ToddIndry37 - Yeah, I wonder why it works for me. But I am glad atleast @dmex acknowledged it's a problem as it might crash maybe under certain conditions that I haven't tried as I only tried once so it could crash in other instances. Probably your crash dump is what really help show what triggered the problem.

Yeah hehe, exactly. Glad I did send the crash dump though, so it's easy to identify what's the issue. Also, you use Windows 11, right? Or 10? Mine is Windows 11 23H2.

Windows 11 23H2 22635.3720 Beta Insiders

@ToddIndry37
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Author

Works fine for me in System Informer v3.1.7741 Canary
image

Well, for me, it crashed because of what @dmex says previously. I don't know why your System Informer worked fine when doing the exact same thing, but me it's not.

@ToddIndry37 - Yeah, I wonder why it works for me. But I am glad atleast @dmex acknowledged it's a problem as it might crash maybe under certain conditions that I haven't tried as I only tried once so it could crash in other instances. Probably your crash dump is what really help show what triggered the problem.

Yeah hehe, exactly. Glad I did send the crash dump though, so it's easy to identify what's the issue. Also, you use Windows 11, right? Or 10? Mine is Windows 11 23H2.

Windows 11 23H2 22635.3720 Beta Insiders

Ah, that is why it didn't crash on you.

@Almighty188
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Works fine for me in System Informer v3.1.7741 Canary
image

Well, for me, it crashed because of what @dmex says previously. I don't know why your System Informer worked fine when doing the exact same thing, but me it's not.

@ToddIndry37 - Yeah, I wonder why it works for me. But I am glad atleast @dmex acknowledged it's a problem as it might crash maybe under certain conditions that I haven't tried as I only tried once so it could crash in other instances. Probably your crash dump is what really help show what triggered the problem.

Yeah hehe, exactly. Glad I did send the crash dump though, so it's easy to identify what's the issue. Also, you use Windows 11, right? Or 10? Mine is Windows 11 23H2.

Windows 11 23H2 22635.3720 Beta Insiders

Ah, that is why it didn't crash on you.

I have a higher chance of crashing as my CPU is hitting 100% due to CPU temperature throttling, will need to replace the thermal grease when I open the notebook to replace the keyboard in the next few weeks.

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