Still Requiring Purchase After Paying #1021
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I recently purchased the new $2.99 requirement for using Mac Mouse Fix but for some reason it had me download the app again and now it doesn't recognize that I have purchased. What do I do? |
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Replies: 1 comment 4 replies
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Hey @SpencerWilhelmy, thanks for your feedback! Have you tried entering your license key? 
You don't have to download the app again. But this is very valuable feedback so I can improve the user experience. I assume you clicked on the "Download" button on the screen that appears right after you purchased the app on Gumroad.com? (On that screen you could also see your license key) |
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Hey @noah-nuebling, where would I re-find that key? I think that is what happened. |
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Hey Spencer, thanks for the feedback! You should be able to find the license key in your email inbox. |
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@noah-nuebling Ah of course, duh. Thanks it works now :) and thanks for making it! Makes my $70 mouse not useless |
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Thanks for buying the app, enjoy! |
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Hey @SpencerWilhelmy, thanks for your feedback!
Have you tried entering your license key?
You don't have to download the app again. But this is very valuable feedback so I can improve the user experience. I assume you clicked on the "Download" button on the screen that appears right after you purchased the app on Gumroad.com? (On that screen you could also see your license key)