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Create ESC from the Dashboard #484

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iszulcdeepsense opened this issue Jun 24, 2024 · 2 comments
Open

Create ESC from the Dashboard #484

iszulcdeepsense opened this issue Jun 24, 2024 · 2 comments

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@iszulcdeepsense
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we made a new ESC in dev, but this new user does not appear in the list of Auth subjects.

Auth subject wasn't created for ESC. That's wrong. I checked that it gets created only if an ESC is created by an API endpoint POST /api/v1/escs, but if it's done manually in the Admin panel, then the Auth subject model is gone and has to be created manually too.

I guess we need a new Dashboard page for managing ESCs to make it less surprising and to use the proper endpoint under the hood.

@JosefAssadERST
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Shouldn't we actually be thinking of taking what we use the Django dashboard for and reflecting it in the RT dashboard, in general?

@iszulcdeepsense
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Yes. Django was a good kick starter. Common use cases should be in the dashboard after all. Now it's a good time for this, especially with the #480 on the horizon.

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