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Removal failed. Please contact your software vendor. #74

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cheezypotatoes opened this issue Jun 25, 2024 · 13 comments
Open

Removal failed. Please contact your software vendor. #74

cheezypotatoes opened this issue Jun 25, 2024 · 13 comments
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@cheezypotatoes
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What I did was just try to remove some stuff, and it pops up when the script tries to remove it.

@geeneeva
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Happened to me, but it was a false positive.

Check back with the same settings that you did. Press the Run BAT file, follow the prompts, go to App removal mode (option 3). When the application selection window pops up, check "Only show installed apps" on the bottom right corner. Here you can see whether or not it remove the apps.

I personally noticed it deleted most of the apps I asked it to except for Microsoft Edge. Hope this somewhat helps.

@Raphire
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Raphire commented Jun 25, 2024

Did this error pop up for every app?

Additionally, do you know if any apps actually remained? The instructions @geeneeva posted above are a great way to find out.

@Raphire Raphire self-assigned this Jun 25, 2024
@Raphire Raphire added the bug Something isn't working label Jun 25, 2024
@EliHedrick
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Did this error pop up for every app?

Additionally, do you know if any apps actually remained? The instructions @geeneeva posted above are a great way to find out.

Hi, personally I just experienced this on every app except for OneDrive and MSTeams. I ran the script again to see installed applications like geeneeva said, and they were all properly removed. I ran the batch file as admin on Win10.

PS. I actually didnt see an option to unselect MSTeams on the app selector so it was uninstalled! I actually needed that one on my pc haha

@Raphire
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Raphire commented Jun 25, 2024

Interesting. Thanks for the information @EliHedrick

@cheezypotatoes & @geeneeva are you guys running Windows 10 too?

@DmitryKashitsyn
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DmitryKashitsyn commented Jun 25, 2024

Hey, got the same issue on Win 10. Same errors for everything except OneDrive. Also deleted almost everything. Except it didn't delete the app "Speed" without throwing any errors.
image
P.S. Great app btw, tyvm!

@Raphire
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Raphire commented Jun 25, 2024

@DmitryKashitsyn The plot thickens...

Thanks for the information. Seems like I'll have to do some testing with W10! 🙃

@geeneeva
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geeneeva commented Jun 25, 2024 via email

@cheezypotatoes
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Interesting. Thanks for the information @EliHedrick

@cheezypotatoes & @geeneeva are you guys running Windows 10 too?

Yeah

@Raphire
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Raphire commented Jun 26, 2024

Thanks all for confirming.

Unfortunately I'm not able to reproduce it with my W10 machine. Does anybody know the exact errorcode that was thrown? A screenshot of the error would be very helpful.

@sylvanuses
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Tried, got an error, it does everything fine, just shows an error. win 10
Error code: 0x80070002. .\Win11Debloat-master\Win11Debloat.ps1:348 знак:52

  • ... Get-AppxPackage -Name $app -AllUsers | Remove-AppxPackage -AllUsers
  •                                          ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    
    • CategoryInfo : NotSpecified: (:) [Remove-AppxPackage], COMException
    • FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.Windows.Appx.PackageManager.Comman
      ds.RemoveAppxPackageCommand

@Raphire
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Raphire commented Jun 26, 2024

@sylvanuses Thanks that does narrow things down. In my quick search I do see multiple instances of people running into this in the past, but there's no clear indication what the root cause is.

What Windows version are you running? You can check by pressing Win + R and typing in winver

This will pop-up a window like this:
image

@bqback
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bqback commented Jun 27, 2024

Same issue (even after filtering to only installed), same error message as sylvanuses, running the exact version (22H2, build 19045.4529) pictured in your screenshot.
The erroneous entries did disappear from the list of installed apps, like they did for others in the thread.

@Raphire
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Raphire commented Jun 27, 2024

I've pushed an update to change the way apps are removed on Windows 10 systems.

This should prevent the issue, but I can't verify it myself as I'm unable to reproduce the error.

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