ottertext

URLs

• https://api.ottertext.com/#intro

Webhook Sources

new-form-submission-instant

Prompt

Emit new event when a customer submits a form on the website opt-in page or chat. Required props: form ID, form type.

URLs

• https://api.ottertext.com/#d60652fe-1552-4e85-b3fa-9066131f1144

new-message-received-instant

Prompt

Emit new event when a new message is received from an opted in customer or a new customer. Required props: customer ID or customer number. Optional props: message type, message content.

URLs

• https://api.ottertext.com/#d60652fe-1552-4e85-b3fa-9066131f1144

Actions

add-contact

Prompt

Add a new contact or update an existing one using the phone number as a unique identifier. If the customer record exists, it gets updated; if not, a new record is created and an opt-in message is sent. Required props include 'phone-number'. Note: 'phone-number' is only used for identifying the customer, not for updating the customer's details.

URLs

• https://api.ottertext.com/#9acf3f23-196e-4610-944b-e7e675456daf

send-message-scheduled

Prompt

Schedule a message to a specific customer who has opted to receive messages. The 'time' for the scheduled message and the 'customer-id' are required props. Additionally, the 'message-content' is an optional prop that you might want to configure.

URLs

• https://api.ottertext.com/#07c82459-594a-4b3c-818b-e44f0cf27bca

send-message-instant

Prompt

Immediately send a message to a customer who has opted to receive messages. The 'customer-id' is a required prop. The 'message-content' prop is optional but it would be useful to set a customized content for the message.

URLs

• https://api.ottertext.com/#c2fd7d33-6096-409b-b401-75b07ebef435