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What's the purpose of this extension?

This extension adds options to schedule a callback from chat widget.

See image

See youtube video https://youtu.be/LF3q311KesQ

Integration with a bot

You can trigger modal window also from a bot.

See image

Direct URL

https://example.com/cbscheduler/schedule/(department)/<department_1>/(theme)/<theme_id>

Install

Execute SQL file doc/install.sql or

php cron.php -s site_admin -e cbscheduler -c cron/update_structure

Install composer dependencies

composer.phar update

Activate extensions in Live Helper Chat settings file.

... 'extensions' => array ( 'cbscheduler' ), ...

Why my visitor can't cancel a call?

Call can be canceled only if

  • All unique attributes matches scheduled call
  • Call status is scheduled

Updating

You can update two ways. By executing this command

php cron.php -s site_admin -e cbscheduler -c cron/update_structure

Or by executing SQL queries from.

https://github.com/LiveHelperChat/cbscheduler/tree/master/doc/db_updates

Commands in the chat

You can use this command in the chat to show modal window for the visitor !schedule

Showing schedule form directly from the page.

You can also have a custom button on your website to show window and modal window instantly.

New widget javascript

Open in the widget

// New widget
// For this cenario to work you have in your embed code to pass at-least one department.
// We will use very first department and it's schedule in that case.
// Opening popup is not supported
function scheduleCallbackNewWidget(){
    window.$_LHC.eventListener.emitEvent('sendChildExtEvent',[{'cmd':'cbscheduler','arg':{}}]);
    // Delay for 5 seconds
    // window.$_LHC.eventListener.emitEvent('sendChildExtEvent',[{'cmd':'cbscheduler','arg':{"delay":5}}]);
    window.$_LHC.eventListener.emitEvent('showWidget');
}

Event directly from the widget. Can be used in custom_html attribute in widget theme.

window.lhcHelperfunctions.emitEvent('extensionExecute',['cbscheduler',[{'delay':3}]])

Old widget javascript

// Old widget
function scheduleCallbackNewWidget(){
    lh_inst.executeExtension('cbscheduler',{"delay":0});
    // Delay for 5 seconds
    // lh_inst.executeExtension('cbscheduler',{"delay":5});
}